Terms and Conditions for FocusPRO Private Label

Last updated October 21, 2024

Program Overview

The Resideo Thermostat Private Label Program gives you the opportunity to provide your customers with a quality thermostat with your label attached. They’ll know exactly whom to call for future HVAC needs — and their business. The program includes up to three full lines of personalized information printed onto the thermostat's snap-on accent piece, with no minimum purchase requirement and no annual commitment.

Summary of Terms and Conditions:

  • Private label orders are non-cancellable and labels are non-returnable.
  • This free private label program for contractors has an order limit of 3 boxes of private label accent pieces per order. Each box contains 120 pieces. Orders of more than 3 boxes will require additional justification and approvals and are subject to Resideo's discretion.
  • Private label thermostat accent piece orders have up to 4-weeks lead time. The lead time begins when the submitted label and part number(s) have been approved. New set-ups may require additional time.
  • Private label orders will be shipped directly to the contractor.
  • All private label requests must conform to Resideo standards. Resideo reserves the right to deny any private label request at its discretion.
  • Once a label has been submitted to Resideo, it cannot be modified. If changes need to be made, a new label is required. For assistance canceling an order, please reach out to privatelabelprogram@resideo.com
  • By ordering private labels for thermostats, you are agreeing to the terms stated in the Resideo Thermostat Private Label Program. Resideo reserves the right to change or cancel this program without notice.