We're Here to Help
As we monitor the fast-moving COVID-19 situation, our primary focus is the health and safety of our dealers, employees and home owners. We realize that this is a very uncertain time and it is changing the way we do business. We've created a centralized place for you to be continually updated with tools and information to help you with your customers in this critical time.
Stay Informed
In these uncertain times, it's important to stay informed to help support your family, employees and customers. Here are the latest updates from Resideo regarding COVID-19.
Best Practices for Essential Home Services During COVID-19
TOWN HALL DISCUSSION
From: April 22, 2020
Helping Customers During COVID-19
As security professionals, you play a vital role for your community during these trying times. Share this video with your customers to communicate your commitment to their well-being.
Social Distancing
In these challenging times, social distancing is vital to help keep communities safer. Please share these tips with your customers.
Industry Resources
The security industry has a variety of associations that can help you navigate through these times.
Custom Electronics Design Industry Association (CEDIA)
Electronic Security Association (ESA)
Security Industry Association (SIA)
Communicate Your Support
During this time, it's important to overcommunicate to your customers if you are open for business and if your monitoring center is ready to handle concerns around the clock. Additionally, detail the safety measures you have implemented such as providing gloves and masks to your installers, online payments and other policies that help address their health and safety. Use social media, websites and email to deliver this message in real time.
Virtual Visits
If your prospects don't feel comfortable with an onsite visit, you can always share information digitally to help them understand the benefits of a professionally installed security system. From videos to literature, we have a variety of tools to help you communicate your services. And, if you are explaining the value of Resideo Total Connect, our test drive demo lets them experience the service right from their mobile phone.
Webinars
We have enhanced our webinar schedule to help you increase your knowledge in sales and technical areas, available in the US, Canada and Latin America.
We're Here for You
As always, we are here to answer any questions or concerns. To reach out to one of our sales professionals, please see their contact information below.
